Handmade Art & Jewelry Inspired by the Land, Sky, Sea & Literature Fandom

Customer Service, Electroforming Help & Frequently Asked Questions

Shipping Information

Will my order arrive in time for Christmas?

Do you ship internationally?

How long will it take for my order to ship?

How long will it take for my order to arrive after shipment?

How Much Does Shipping Cost?

Do you offer free shipping?

Can I do a local pick up?

I need this item to arrive by a certain date

Where is my order?

I live in the UK or EU. Why can't I checkout on your website anymore?

I live in Germany. Why can't I checkout on your website anymore?

I live in Brazil. Why can't I checkout on your website?

Shop Policies

What kinds of payment do you accept?

What is your return policy?

Can I exchange an item?

Do you charge sales tax?

Do you offer Enchanted Leaves Jewelry at Wholesale?

Jewelry Care

How should I care for my jewelry?

Help! My copper leaf color is not as bright as when I first got it. How can I restore or clean it?

Frequently Asked Questions

Who is behind Enchanted Leaves?

Where is Enchanted Leaves located?

Do you offer bracelets?

What are the jewelry materials used? Are they hypoallergenic?

How long are your necklaces?

I am having difficulties with checking out

I run a blog/product review website are you interested in donating a sample for a review/giveaway?

I am an aspiring electroformer/jewelry designer. Can you tell me how you make your items and where you get your supplies from?

I have a wedding coming up, can you design my necklace and/or my bridesmaids jewelry?

I'm buying an item as a gift. How do your packages arrive?

I have an allergy to nickel, or certain metals. Is your jewelry safe to wear?

Are your necklaces right-handed or left-handed?

I want to directly send you an email

Electroforming Starter Kit Ordering/Shipping Information

Where can you ship your electroforming starter kits to?

How are the Electroforming Starter Kits Shipped?

Can I pick up my Electroforming Kit from you directly?

I need the Electroforming Starter Kit to arrive quickly. Can you expedite the shipping method?

Why can't I return my kit or electroforming supplies?

Do you teach classes for electroforming? Can you teach me how to electroform?

How can I donate to you for electroforming help and info?

Where Can I Post Troubleshoot Issue Photos for Help?

What is the difference between the Water Base and Alcohol Based conductive paint?

Electroforming Troubleshooting & General Info

I'm having issues with electroforming. Can you help?

My pieces are pink/salmon color or dull/matte. What is happening and how can I fix it?

The copper is brown/dark, brittle and crumbles off. Why?

What else can I use to hang my pieces in the electroforming tank? Can I use the paper clip that I used to hang to dry in the prep stages?

Why is it dark behind my glass/plastic/crystal item?

My paint on my design has cracks/is peeling. What is happening?

Nothing is plating. What is happening?

I'm really frustrated because my pieces keep floating in the tank. How do I stop this from happening?

Where can I find a Technical Datasheet or more info on the 5 Amp Cu MiniForm XL Power Supply?

I'm Having an Error Code on My MiniForm

Electroforming Supplies Availability

When will the Cu MiniForm Power Supply/Rectifier be available?

When will the Electroforming Kits be back in stock?

I was at Maker Faire Bay Area 2023 and bought an Electroforming Starter Kit with the MiniForm Power Supply on back order. When will the power supply be ready to ship out?